Online and in-house communication skills training for professionals across all areas of Industry, Business, Commerce, Social and Charitable sectors

Our training support successful workplace interactions that are effective, respectful and sensitive - whatever the situation demands

  • Our training is suitable for professionals across all sectors and settings

  • We work with you to understand the training needs of professionals, teams and clients

  • Good communication skills in the workplace can be a game changer in helping achieve your objectives

  • Common communication training themes include, giving and receiving feedback, breaking bad news, motivating behaviour change, and building excellent client relationships

  • Our experienced trainers help break down and understand when and how to use specific communication styles and skills to have successful conversations

  • Our award-winning training uses an outcomes-focused communication system offering real-time learning through skilled facilitation and coaching

Redundancy I Peer conflict I Performance I Personal Issues I Absence I Relocation I Illness

We teach you techniques and tips on how to start and close conversations safely, effectively, and sensitively


Examples of online or in-house group training for companies, corporates and charities:

  1. Effective Feedback and Communication Skills Masterclasses - for peer-peer teams and also supervisors, appraisers and team leaders

  2. Motivational Interviewing - learn how to motivate change behaviour in others

  3. Children and Young People - Advanced skills enabling engagement of the younger person and their family/guardian


We also offer Communication Skills Coaching - for individuals of all levels/roles as part of their professional development plan

Please get in touch to find out more via enquiry@difficultconversations.org.uk