Communications training for professionals working in emotionally-charged settings.
Our experienced trainers help you break down and understand when and how to use specific communication styles and skills to have successful conversations. Our award-winning training uses our Outcomes-Focused Communication System offering real-time learning through skilled facilitation and coaching. Whether you want to prepare for a difficult conversation or you suddenly find yourself fresh in the middle of one, we teach you techniques and tips to start and close them safely.
Online half-day course :
Wednesday 27 March 2024, 1.30pm - 5pm
or
Thursday 18 April 2024, 9.30am - 1pm
Contact reception@difficultconversations.org.uk for more information.